AV Field Engineer

ROLES AND RESPONSIBILITIES:

• Ability to lead small to large-scale AV projects including new construction.

• Assumes the responsibility of leading a team of technicians on large-scale AV buildouts.

• Ability to work efficiently in a fast-paced environment.

• Reporting accurately daily to the assigned project manager

• Analyze and interpret system drawings.

• Perform installation, adjustment, and operation of audiovisual equipment such as cameras, speakers, displays, projectors, and microphones.

• Cable management above ceilings, under tables, and within racks

• Pull and terminate various types of cabling connections (CAT6, Crestron DM, Cresnet, RS232, Speaker wire, mic wire, XLR connectors, phoenix connectors, soldering, etc.)

• Ability to solder.

• Registration and setting changes of VTC codec endpoints (Cisco, Poly)

• Proficient with QSC, Crestron, Extron, Biamp, Shure, Cisco, and Poly hardware components

• Knowledge of networking fundamentals such as TCP/IP, addressing, firewalls, routers, VLANs, and VPN

• Perform hardware upgrades to all AV components.

• Proficient with Crestron Toolbox, Biamp Tesira, Q-SYS, and Shure software

• Adjust and fine-tune digital signal processors (DSP) including QSC and Biamp

• Verify that installations are correct and recommend corrective action if necessary.

• Ability to work with a remote system programmer to load and diagnose problems and interfaces.

• Commission complex systems, troubleshoot issues, and optimize systems for final testing and turnover to clients.

• Comfortable and able to communicate with C-Level executives.

• Ability to perform knowledge transfer and educate customers on installed equipment and receive a final sign-off from the customer showing job completion.

• Compile and submit all project-related deliverables including redlining CAD documents.

SUCCESS FACTORS:

• Heavy Travel is involved in this role

• A high level of customer centricity

• Strong team player with the ability to adapt to diverse team members.

• Ability to perform in a fast-paced/high-volume environment.

• Excellent verbal and written communication skills

• Exceptional Critical Thinking skills

• Detail Oriented- a high level of attention to detail is required.

• A high level of time management, accountability, and prioritization skills

• Self-motivated, goal-oriented, and driven to accomplish department goals.

• Ability to be organized, problem-solve, and be solution-oriented.

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)

• Certifications: CTS-I, Extron AVA, Q-SYS Level I & II, DMC-E-4K, DMC-D-4K, AMX-ACE, Biamp TesiraFORTE´ – Preferred

WORK ENVIRONMENT:

• May be exposed to uncomfortable or distracting sounds or noise levels on sites of projects being managed or coordinated.

• When working on-site, will be required to wear common protective safety equipment, such as safety glasses, gloves, hearing protection, and a hard hat.

EXPERIENCE AND EDUCATION:

• 6+ years’ experience in collaboration or Audio-Visual Integration

• High School Diploma or equivalent experience preferred